| Business name | SASA PANDA DO |
| Business Address | Akita City, Akita Prefecture, Japan (Available upon request) |
| Representative | (Available upon request) |
| Contact Information | Email: (Available upon request) Contact Form: https://sasapandado.com/en/contact/ |
| Sales Price | The price for each product or service is displayed on its respective page and includes tax. |
| Additional Fees | Additional charges may apply depending on the details of your reservation. Please refer to the “Cancellations & Returns” section at the bottom of this page. |
| Delivery Time / Service Fulfillment | For rental services: Provided at the reserved time and location. For secondhand goods: Immediate delivery on-site upon payment. |
| Payment Methods | Stripe (credit card) / Cash (on-site purchase only) |
| Timing of Payment | For rentals: Payment in advance via Stripe payment link. For merchandise: Payment upon receipt. |
Cancellations & Returns
For rental services
Note: Cancellation fees may differ on event days (such as festival days).
Please refer to the individual booking page for specific terms.
| On or after 12:00 a.m. on the reservation day | 50% of the total amount |
| Until the day before the reservation | 5% of the total amount (Stripe processing fee) |
Weather Exceptions
If any of the following occurs on the day of your booking, only a 5% fee will be charged :
- A weather advisory or warning is issued in Akita city by the Japan Meteorological Agency.
- Suspension of public transportation for your trip to or from Akita city
- Road closures affecting travel to or from Akita city
Merchandise
All secondhand item sales are final. Please ensure that you check the condition carefully before purchase. Returns and exchanges are not accepted.