Terms of Service and Cancellation Policy

Business nameSASA PANDA DO
Business AddressAkita City, Akita Prefecture, Japan
(Available upon request)
RepresentativeYuka NAKAZAWA
Contact InformationEmail: sasapandado@gmail.com
Contact Form: https://sasapandado.com/en/contact/
Sales PriceThe price for each product or service is displayed on its respective page and includes tax.
Additional FeesAdditional charges may apply depending on the details of your reservation.
Please refer to the “Cancellations & Returns” section at the bottom of this page.
Delivery Time / Service FulfillmentFor rental services: Provided at the reserved time and location.
For secondhand goods: Immediate delivery on-site upon payment.
Payment MethodsStripe (credit card) / Cash (on-site purchase only)
Timing of PaymentFor rentals: Payment in advance via Stripe payment link.
For merchandise: Payment upon receipt.

Cancellations & Returns

For rental services

24 hours before the reservationA 100% cancellation fee will apply.
72 to 24 hours beforeA 50% cancellation fee will apply.
More than 72 hours beforeA 5% cancellation fee will apply (to cover Stripe processing costs).

Merchandise

All secondhand item sales are final. Please ensure that you check the condition carefully before purchase. Returns and exchanges are not accepted.